Effective Date: July 4, 2025
At Ramnath Pansari, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect the data you provide when using our app or website.
1. What Information We Collect
- Mobile Number & User Name: Collected during sign-up or profile setup.
- Password: Stored securely using bcrypt hashing (we never store plain text passwords).
- JWT Token: Used to authenticate your session securely after login.
- Delivery Information: Your address and current location to deliver orders accurately.
- Location Data: Used for AI-based personalized messages (e.g., weather-based greetings) and for assigning delivery partners.
- Device & App Info: Includes device model, usage analytics, and IP address.
2. How We Use Your Data
- To securely log you in using hashed password authentication (bcrypt).
- To authenticate your session via secure JWT tokens.
- To assign delivery partners and deliver items to your correct location.
- To personalize your experience based on your location and weather (AI messages).
- To improve app performance through analytics and usage data.
3. Data Sharing and Security
We do not sell or rent your personal data. We only share limited information with:
- Delivery personnel (to fulfill orders)
- Payment providers (if you make a transaction)
Security Practices:
- Passwords are hashed using bcrypt — not stored in plain text.
- All API communication is secured over HTTPS.
- Location data is stored only when needed and protected securely.
4. Your Rights
You can update or delete your account information anytime from the app. You may also revoke app permissions through your device settings.
5. Children’s Privacy
We do not knowingly collect data from users under 13 years of age.
6. Changes to This Policy
We may occasionally update this policy. Significant changes will be posted here with a new effective date.
7. Contact Us
If you have any questions or concerns:
- Email: shivam9aug1996@gmail.com
- Phone: +91-9634396572